Fequently Asked Questions about Hosting & Maintenance
Do I need to buy my own hosting
No. All of these plans include a dedicated web server. This server can be used to run anything from a PHP framework, Node.js server, Wordpress, or even HTML5.
What does “support” include exactly
Support can include anything from copy updates, to design changes, to SEO implementation, and anything in between. If you think you need more than just small changes every month, and want a full redesign or a big functionality / UX improvement contact us to get a quote. All hosting & support clients get a 20% discount on additonal project pricing; excluding salesforce development.
How do I know which plan is right for me
If you have a simple site that has less than 10 pages and no user internations, we would recommend the Starter plan.
If you have more than 10 pages, or any user management, or you think you’ll need regular small functionality implementation, we would recommend the Plus plan. If you don’t know which plan is right for you, choose this plan. You can always upgrade or downgrade whenever you need.
If you have users, products, more than 25 pages and will need regular functionality / design enhancements, we would recommend the Pro plan.
I need more than 5 hours of maintenance per month
Please contact me to get a custom quote. To view our standard pricing, please visit our pricing
. Also note, that all hosting & support clients get a 20% discount on additonal project pricing; excluding salesforce development.
What is an SSL certificate
An SSL certificate tells people that your site can be trusted. This is necessary top protect the transfer of user data and required if any payment processing will be needed ( ecommerence ).
Can I upgrade or downgrade my plan at any time
Yes of course! Please contact us if you need to do this.
What happens if I want to cancel
We will send you a zip file with a backup of the database and all files so you can recreate your site on any other server. In most cases, we will be able to transfer the ownership of your domain and ssl certificate as well.